 |
Since 2000, the deployment of converged voice and data networks has
increased significantly. Over the next 10 years, businesses will assess how
their employees communicate within teams, and with customers and suppliers,
to become more efficient and productive by building on their infrastructure
and deploying unified communications. Telephony will be increasingly
integrated with user presence and identification, as well as other modes of
communication, including e-mail, IM, video, audio and web conferencing, all
of which are accessible through a multitude of software clients, business
applications and end-user devices. Mobility will also be an important focus
as businesses try to maximize the productivity of mobile workers.
About the service
Unified Communications Analysis is a continuous advisory service
for providers of enterprise communication systems, applications and
end-user devices. Canalys investigates and advises on the issues
facing vendors and the channel as the enterprise telephony market
evolves into one for unified communications. Canalys understands the
problems and challenges faced by vendors and channel partners as
they enter new technology areas and territories. It knows the
different ways individual countries do business, and their varying
channel landscapes. It identifies and
analyses emerging trends and gives clear recommendations for action.
Latest Unified Communications Analysis publications
|
