Privacy policy

Your information

Canalys recognises your right to privacy on the web and is committed to handling the information you provide responsibly. Canalys will take prudent and practical steps to safeguard your personal information and its use.

Any enquiries or requests submitted to through forms on this site are considered confidential, just as any similar request made by telephone or fax. E-mail addresses and other contact details collected through this site may be used to update our internal databases for the purposes of maintaining and improving the delivery of our services and marketing activities, but are not sold on to any third party. Recipients of e-mails from Canalys may opt-out by reply and every effort will be made to process the request before any further e-mails are sent.

Canalys may use information derived from the site usage records, including cookie-based information, to help plan future improvements to its services and to promote usage among its clients, but again, does not sell such information to third parties.

The site contains links to other web sites. Canalys cannot be responsible for the privacy practices or content of these sites and therefore advises you to exercise caution when submitting personal information online.

As you review our policy, keep in mind that it applies to all Canalys brands, products and services that do not have a separate privacy policy or that link to this policy.



A cookie is a small file that enables web servers to "identify" visitors. When you visit a site that uses this technology, the site adds a cookie to your browser that includes identification information. Cookies contain only as much information as you provide to the site and you have the ability to delete them from your system at any time. However, be aware that cookies may be necessary to provide you with access to the more advanced or personalised features available on certain sites.

If you have any specific concerns or questions please e-mail or call us on +44 (0)118 984 0520.